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Thank you for visiting and shopping at Fresh Bee. Following are the terms and conditions that constitute our Shipping Policy.
1. SHIPMENT PROCESSING TIME
All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: Estimated 7-15 business days.
Expedited Shipping: Estimated 5-7 business days (if available).
Delivery delays can occasionally occur due to customs or high seasonal volume.
3. SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Please note that if you order multiple items, they may arrive in separate packages at slightly different times, as we source from various global fulfillment centers to bring you the best prices.
4. CUSTOMS, DUTIES, AND TAXES Fresh Bee
is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. DAMAGES
Fresh Bee is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Items may be subject to customs inspection; Fresh Bee is not responsible for delays caused by the customs department in your country.
6. INTERNATIONAL SHIPPING POLICY
We ship to most countries worldwide. If your country is not listed at checkout, please contact us at support@freshbee.store for assistance.
7. CONTACT US
If you have any questions about our Shipping Policy, please contact us at:
Email: freshbeesupport@gmail.com